The Site Reliability Engineer will work with our engineering teams closely and actively document and improve the support structure for newly developed systems; including writing documentation and developing tools to help analyze issues as they occur. This job is ideal for someone who likes to work and help shape the structure in a dynamic and fast paced start-up-like environment that runs 24×7.

What will I be doing?

• Take a Site Reliability Engineer role for all operational applications, systems and software environments across vendors and internal hosted infrastructure
• Ability to handle issue queues and prioritise critical issues and keep those affected informed with regular updates
• Document standards, processes and procedures relating to best practices, issues and resolutions
• Respond to system generated alerts/escalations relating to any failures in the service environment
• Utilise Jira, Slack, and other operational and collaboration tools to work with internal resources to provide timely incident/request response and support
• Participate in the product development process by contributing operational requirements, and provide input of the impact of system features on the operational workflow
• Participate in Site Reliability Engineer functions, such as 24×7 on-call coverage as needed

What are we looking for?

• Experience working with Java based web servers and applications
• Experience working with Linux environments
• Interest in Network Systems would be desirable, but experience is not essential for the role.
• Background working with relational database systems such as SQL Server, Oracle and MySQL
• Hands-on proficiency in scripting languages such as SQL, Shell scripting
• Ability to distinguish between critical and non-critical issues
• Ability to communicate the level of importance of issues
• Ability to work under pressure with good problem solving skills
• Ability to work in a mission-critical environment
• Be able to demonstrate initiative when required
• Must be eligible to work in Ireland